Pulaski County Dispatchers Decline Move to Consolidated Call Center in Jacksonville
Background on Consolidation Efforts
Pulaski County and Jacksonville initially announced their plans to consolidate the public safety answering points (PSAPs) into a single, state-of-the-art facility in response to the Arkansas Public Safety Act of 2019. This act aimed to enhance the efficiency and quality of emergency response services in the region.
This consolidation was seen as a critical step in ensuring seamless communication and faster response times during emergency situations. The combined call center in Jacksonville would have streamlined operations by uniting the resources and expertise of both Pulaski County and Jacksonville under one roof.
